Resources

• Guide to Surface Cleaning & Care
• Guide to Winterization & Storage

Quick Tips

• Do not fill a fountain or birdbath with cold water when its surface is hot to the touch. Cold water on a hot surface can shock the concrete and cause cracks. Fill fountain bowls in the early morning or late evening when the surface is cool.
  
• Never use chlorine or pool chemicals in a cast stone water feature. These will discolor the concrete and damage the pump.
  
• Hard water should be filtered before filling your fountain. Distalled water is always recommended. Use a hose-attached prefilter, such as this one. Filtering the water will remove most of the mineral content in hard water, however, lime scale and white residue can still appear on your fountain, which should be removed immediately (see Guide to Surface Cleaning & Care). In areas with severe hard water, use distilled water or a descaler like ProTec.
  
• Wipe down the fountain or birdbath bowl(s) as needed every 1-3 months by emptying the fountain and using a non-abrasive cloth or non-abrasive brush with a vinegar & water solution. DO NOT PRESSURE WASH. Don't neglect signs of algae!
  
• Birdbaths: read additional guidance from the National Audobon Society

Resources

• Guide to Care & Winterization

Resources

Cast Stone Water Features

• Pump Care & Troubleshooting from Campaina (applicable to pumps used in any cast stone feature)
• VIDEO: Massarelli Pump Cleaning (applicable to pumps used in any cast stone feature)

Blue Thumb Water Features

• Mag-Drive Pump Manual
• Pump Troubleshooting
• VIDEO: Blue Thumb Pump Care

Quick Tips

• Keep the pump submerged in water at all times and add water to your fountain as needed for your specific location, climate and fountain size.
  
• Clean the fountain pump every 1-3 months to keep it free from debris and harmful obstructions. Detach the pump and soak it in a solution of vinegar and water; use a toothbrush for hard to reach areas. Rinse the pump before returning it to the fountain and refilling it with water. Pro Tip: place your pump inside of a pump sock to prevent debris from clogging it.
  
• Do NOT constantly turn the pump on and off everyday. Fountain pumps are designed to run constantly. Turn off the pump only when cleaning or if you will be away for several days. 

Resources

• Guide to Surface Care & Winterization

Quick Tips

• Clean with diluted vinegar & water.
• DO NOT PRESSURE WASH.
• If a planter is left planted outdoors in the winter, raise a planter off the ground to prevent it from freezing to the ground (cold-weather States). Pro Tip: use two wood strips of an appropriate size to raise the planter – just don't block the drainage holes.